Terms & Conditions – Sydney Experience Co

These Terms & Conditions govern your use of our website and services.

Use of Website

By using this website, you agree to provide accurate information and not to misuse the website or submit false enquiries.

Bookings

All bookings are subject to availability. To make a booking, guests can submit an enquiry through our website or contact us directly by phone or email. Once availability has been confirmed and you wish to proceed, a secure payment invoice will be sent to your email. A booking is confirmed once payment has been received.

We reserve the right to decline a booking where we are unable to accommodate the requested date, group size or specific requirements.

Pricing

Prices for each experience will be clearly communicated prior to booking confirmation. Pricing may vary between experiences depending on the experience selected and its inclusions.

Changes to Tours

We may need to modify an experience in certain circumstances, including severe weather conditions, availability or safety considerations. Where possible, we will discuss any significant changes with you in advance and, where appropriate, look at alternative arrangements.

Cancellation & Refunds

Our cancellation, refund and rescheduling terms are set out in our Cancellation & Refund Policy, which forms part of these Terms & Conditions.

Limitation of Liability

To the extent permitted by law, guests participate in our experiences at their own risk. We are not liable for indirect or consequential losses arising from participation in our experiences.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.

Contact

Email: hello@sydneyexperienceco.com.au
Phone: +61 404 892 827